Just for fun

Empathetically WeirdAwkward Customer Service Phrase Generator

Taking customer support from genuine concern for the customer to genuine concern for the agent's sanity.

“Hope you're having a lovely day so far!”Level 1

“Whilst I look into that, how is the weather where you are?”Level 5

“I hope you are taking care of your family right now.”Level 7

“I am sending you a silent hug across the digital void. Do you feel it yet?”Level 10

Overly-polite customer support phrases that may or may not fit the situation. Some are stitched together on the spot, some come from real humans.

The Uncanny Customer Service Scale

1 · Mildly Pleasant10 · Pure Horror

Level 5 · Mildly Presumptuous

“We just met, but they're talking like an old friend.”

Made for laughs. Not to be used on real support tickets (please!).

Heard something a little weird or misplaced?

Add it to the phrase bank. Or browse the community collection.

This service is brought to you by OPCX Solutions. We can laugh at this because we have all seen it in real life support. It unfortunately highlights some of the real world customer experiences from brands which really should know better! Poor customer experiences usually come from missing processes, unclear guidance and unsupported agents. OPCX Solutions helps teams bring structure to scale support, and deliver customer experiences which are memorable for the right reasons

Need help reviewing your customer support experience? Find me at OPCX Solutions.